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We typically use the following courier companies: DHL (www.dhl.com), UPS (www.ups.com), FedEx (www.fedex.com), Aramex, and dedicated lines. If you cannot find your country/region at checkout, please contact us.
After you received your item, please check it right way, and try on as soon as possible without removing the tags, altering, or washing the dress.But if you are not satisfied with your order or there is something wrong with our product, we accept returns for items within 7 days of delivery date. We will refund the full dress price once we receive the dress. To initiate a return, please issue return request with your order number, photos to show dress issues to our customer service email address: contact@rsdress.com.Once Customer Service has approved your request, please send the item back to us as soon as possible. Also, email us a proof of postage (receipt + tracking number). Once we receive the returned item and verify its eligibility, we will initiate the refund process. Refunds will be issued in the original form of payment used during the purchase. Depending on your payment method and financial institution, it may take several business days for the refund to be reflected in your account.For more information, please click the link:https://rsdress.com/pages/refund-policy
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